Magnetic Island Ferries will regularly update this page to keep you notified of any changes to scheduled services due to natural disasters, road closures etc. which are out of the control of Magnetic Island Ferries.
Permanent changes to scheduled timetable for Magnetic Island Ferries will also be listed here. Regular timetables are available on the timetables page.
If you need to change your booking, and you have an online account, you can do so online.
For urgent requests, please phone the Reservations Team on 07 4796 9300 during office hours.
TC Kirilly
Information & Service Updates
Advice #5 Issued 11:11am 26.01.2024
We are pleased to advise our customers that our service is back operating today, with Emergency services and urgent travel as priority.
Our amazing Reservations team have returned to service, with phones expected to be back online soon.
All non-urgent travel enquiries, please email so we can prioritise high priority travel.
Email us at [email protected] Phone 0747969300. Online bookings are encouraged.
Services returning today, Friday 26th January,
Depart Townsville;
11:00am, 1:00pm, 3:00pm and 5:00pm
Depart Magnetic Island;
12:00pm, 2:00pm, 4:00pm and 6:00pm
Services returning tomorrow, Saturday 27th January:
Depart Townsville;
7:00am, 9:00am, 11:00am, 1:00pm, 3:00pm and 5:00pm
Depart Magentic Island;
8:00am, 10:00am, 12:00pm, 2:00pm, 4:00pm and 6:00pm.
Thank you for your patience and understanding while our team get back to service. Wishing everyone a safe and successful recovery.
Further information and assistance please visit Townsville Council Disaster webpage; https://disaster.townsville.qld.gov.au/
Advice #4 Issued 11:20am 24.01.2024
A reminder of our operations and services, over the coming days.
Our last departure from Townsville to Magnetic Island today will be at 3:00pm, with vehicle and walk on spaces available. Essential travel only please.
The last departure from Magnetic Island to Townsville today will be at 4:00pm. Vehicle space extremely limited.
Please phone our Reservations team on 0747969300 if you require urgent travel.
Wednesday 24th January
Departing Townsville: 0500, 0700, 0900, 1100, 1300, 1500
Departing Magnetic Island: 0605, 0800, 1000, 1200, 1400, 1600
Thursday 25th January
All services Cancelled, at this time.
Friday 26th January
All services Cancelled, at this time.
Our office will be closed from 3:00pm today, with the hope to return on Friday the 26th, at a time to be determined.
All non-urgent enquiries, please email us at [email protected]
For urgent matters only, you may call our General Manager on 0447 170 240.
Our crew are busy preparing and securing our vessels and facilities. This ensures we are in the best position possible, to not only endure the weather event,
but to return to operations, servicing Magnetic Island, as soon as possible.
We apologise for any inconvenience this may cause and appreciate your understanding as we prioritise safety above all else.
Please stay tuned for updates on service resumption, and thank you for your continued support.
Customers, please refer to the Bureau of Meteorology site for official Government weather advice, and for updated information visit Townsville Council Disaster webpage.
Thank you for your ongoing cooperation and patience, while our team continue to manage the situation.
Advice #3 Issued 1:40pm 23.01.2024
We regret to inform you that based on the current weather forecast advice, Magnetic Island Ferries has made the decision to cancel services for the safety of our passengers and crew.
The well-being of our customers is our top priority, and this preemptive measure ensures that everyone has ample time to make alternative arrangements.
Our crew are busy preparing and securing our vessels and facilities. This ensures we are in the best position possible, to not only endure the weather event,
but to return to operations, servicing Magnetic Island, as soon as possible.
We apologise for any inconvenience this may cause and appreciate your understanding as we prioritise safety above all else.
Please stay tuned for updates on service resumption, and thank you for your continued support.
All travellers are asked to consider their travel plans, with only essential travel tomorrow, Wednesday, ensuring safety as a priority.
Please contact our Reservations team to change or cancel your booking.
Current services operating are as follows:
Today’s services remain unchanged.
Departures on the hour, every hour until 4:00pm (note: some services are currently fully booked for vehicles).
The last service departing Townsville today at 5:00pm, and Magnetic Island, 6:00pm.
Wednesday 24th January
Departing Townsville: 0500, 0700, 0900, 1100, 1300, 1500
Departing Magnetic Island: 0605, 0800, 1000, 1200, 1400, 1600
Thursday 25th January
All services Cancelled, at this time.
Friday 26th January
All services Cancelled, at this time.
Customers, please refer to the Bureau of Meteorology site for official Government weather advice, and for updated information visit Townsville Council Disaster webpage.
Thank you for your ongoing cooperation and patience, while our team manage the situation.
Advice #2 Issued 9:30am 23.01.2024
The latest advice from the Bureau states: Tropical cyclone impact likely on the Queensland coast from Wednesday night.
Expected winds exceeding 35 knots. Based on the current forecast advice, we have no further changes since our previous advice.
Please consider your travel requirements, and be prepared. Further updates regarding our services will be announced tomorrow morning.
Our ability to operate our services continues to be dictated by current weather advice, and the Port Authority Harbour Master directive.
All travellers are asked to consider their travel plans, with only essential travel from Wednesday onwards, ensuring safety as a priority.
Please contact our Reservations team to change or cancel your booking.
Current services operating are as follows:
Today’s services remain unchanged, with departures on the hour, every hour until 4:00pm (note: some services are currently fully booked for vehicles).
The last service departing Townsville today at 5:00pm, and Magnetic Island, 6:00pm.
Wednesday 24th January
Departing Townsville: 0500, 0700, 0900, 1100, 1300, 1500
Departing Magnetic Island: 0605, 0800, 1000, 1200, 1400, 1600
Thursday 25th January
(Potential for all services to be cancelled)
Departing Townsville: 0500, 0700, 0900, 1100, 1300, 1500, 1700
Departing Magnetic Island: 0605, 0800, 1000, 1200, 1400, 1600, 1800.
Friday 26th January
TBA, all services currently available.
Customers, please refer to the Bureau of Meteorology site for official Government weather advice, and for updated information visit Townsville Council Disaster webpage.
Thank you for your ongoing cooperation and patience, while our team manage the situation.
Advice #1 Issued 10:05am 22.01.2024
The current Tropical low is likely to impact the Queensland coast from Wednesday 24th January, with current forecasts indicating severe impact to our region, from Thursday morning.
With safety as our priority, and based on the current advice, we are reducing services from Wednesday onwards, with all effected customers being contacted. With this, it is highly likely all services will be cancelled on Thursday, with our last service operating late afternoon on Wednesday 24th January.
Our ability to operate our service will be dictated by current weather advice, and the Port Authority Harbour Master directive.
All travelers are asked to consider their travel plans, with only essential travel from Wednesday onwards, ensuring safety as a priority. Please contact our Reservations team to change or cancel your booking.
Customers, please refer to the Bureau of Meteorology site for official Government weather advice, and for updated information visit Townsville Council Disaster webpage.
Please visit this page for current advice, which will be updated as required.
Thank you for your cooperation and patience, while our team manage the situation.
